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Do you have a question about our Forever Tied in Love campaign for Raksha Bandhan?

Whether it's about delivery, your Rakhi itself or something else, please check out our Q&A below. 

How do I order a Rakhi

You can order your Rakhi(s) through our donation page. We kindly ask for a minimum donation of £5.00 to help us cover the costs of preparing, packaging and posting the Rakhis. Please note that stock is limited so if you'd like to receive a Rakhi, we recommend placing your order as soon as possible.

When will I receive my Rakhi?

We will begin dispatching the Rakhis in mid-August. We will let you know once your Rakhi(s) have been sent. It will arrive in time for Raksha Bandhan which this year falls on Friday 28 August.

How many Rakhis can I request?

To ensure that the Rakhi's can be fitted into one envelop for delivery, you can request up to four Rakhi's per envelope.

Can I order Rakhis for my organisation?

Yes, absolutely! Organisations are very welcome to order Rakhis. We kindly ask for a minimum donation of £5.00 per envelope to help cover the costs of preparing, packaging and posting the Rakhis. You can request up to four Rakhis per envelope. 

Why are some of my Rakhis different to each other?

Our Rakhis have been lovingly hand knitted by Knit Your Socks Off, a volunteer group who have generously created them especially for our Forever Tied in Love campaign. Each Rakhi is a unique act of remembrance and care, made with kindness and compassion in honour of babies and siblings who are always loved and never forgotten. 

As each Rakhi is handmade, you may notice slight variations in design and finish. Several knitters have contributed to the campaign, each bringing their own care and craftsmanship to the Rakhis they create. We feel these small differences add to the individuality of every Rakhi and beautifully reflect the uniqueness of each sibling being honoured. 

Where does Raksha Bandhan originate from?

Raksha Bandhan is a festival that has been celebrated for over two thousand years. Although its exact origins are not known, stories celebrating this special bond have been passed down through generations, making Raksha Bandhan one of the oldest festivals honouring the connection between siblings. 

I haven’t received my Rakhi yet, what should I do?

You'll receive an email once your Rakhi or Rakhis have been dispatched. However, if you don't receive them within a week, please email madhuri.bedi@sands.org.uk for assistance.

Why do I have to pay for my Rakhi(s) this year?

As you know, last year we were able to offer the remembrance Rakhis free of charge. While we had hoped to do the same again this year, there are significant costs involved in preparing, packaging and posting them. As a charity, we are always trying to balance creating meaningful remembrance opportunities whilst also ensuring our vital funds continue supporting bereaved families through some of the hardest times in their lives. With this in mind, we are kindly asking for a minimum donation of £5.00 per order this year.

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