To sign up to the challenge, join the Facebook group by clicking 'Join group' above.

Once you’re in the group, you can register for your t-shirt, and set up your fundraiser via messenger, get tips, be inspired and find out anything you want to know about the challenge! 

No problem! Simply fill out the registration form here.

We will send you a fundraising pack and t-shirt and you can set up an online fundraiser on JustGiving.

This is a remote challenge for everyone so you can do this throughout April at the best time for you. You can do this in your local area together with your friends and family. Please adhere to any government guidelines for social distancing and restrictions at the time.  

Yes, you can! You can sign up to challenge and join the Facebook group by clicking ‘Join group’ above. We can send a digital pack to your email - please email challenge@sands.org.uk to request one. Due to postage costs, we are unable to send you a t-shirt pack in the post. 

There is no entry fee for this challenge. We do however ask you to fundraise as part of your challenge. Facebook Fundraisers are the easiest way to raise money. You can set one up in a few seconds here. And then it’s really easy to share the page with your Facebook friends.

We're encouraging everyone to raise £250 - a pound for every mile you ride! But if you don't quite reach the target, that's okay. From our point of view, no matter how much money you raise, it will make a difference to bereaved families across the UK, and for that we are so grateful. 

Facebook Fundraisers are the easiest way to raise money. You can set one up in Messenger once you're in the group.

Yes, if you would like. Facebook sends the money directly to us and doesn’t charge you or us any fees, but if you would like to set up a fundraising page on another online platform, we recommend JustGiving. 

If you use a different online platform other than JustGiving or Facebook, please email challenge@sands.org.uk with your fundraising page link. 

Yes you can! You can do a joint Facebook Fundraiser page with your friends and family. The best way to do this is to nominate one person to create the Facebook Fundraiser on their own Facebook account. Then click edit organisers on the fundraiser and then you can add your team members . They will then be able to adjust and edit the fundraising page and add comments. Please email challenge@sands.org.uk to let us know that you are fundraising as part of a team. 

Tip: Edit the ‘Title’ and ‘About’ section on your page to add your team name and all your team member names.   

Absolutely. You can collect sponsorship in any way you like. We simply recommend Facebook Fundraisers for this challenge as they’re easy and hassle-free, but if you’d like a sponsorship form, then you can download one here.

We'll send you a t-shirt and fundraising pack after you register in Messenger.

Of course. Please email shop@shop-sands.org.uk to let us know what size you received, and what size you need. We'll then send a new t-shirt with an envelope to return the other.

T-shirt packs will be posted in batches everyday from 12th March. It can take up to 10 working days for your T-shirt to arrive so please be patient whilst you wait for yours.

Extra Small (32 inch chest)

Small (34 inch chest) 

Medium (35-37 inch chest) 

Large (38-40 inch chest) 

Extra Large (44-46 inch chest) 

2X Extra Large (47-49 inch chest) 

3X Extra Large (50-52 inch chest) 

4X Extra Large (53-55 inch chest) 

That's brilliant! If they're fundraising too, simply ask them to register in Messenger and we will send them fundraising packs and t-shirts.

If they're not fundraising as just taking on the challenge with you, we ask that you purchase t-shirts from the Sands shop here.

Sorry, you haven't received your t-shirt yet. You can email your details to shop@shop-sands.org.uk and we'll check up on your order and see where it's got to!

We recommend Strava for keeping track of your miles. You can even join our club here.

The most important thing is that you post updates on your Facebook Fundraiser so your friends and family see how hard you're pushing yourself!

Once you’re home, use the tracker in your pack to record how many you did. You can also download the tracker here.

Yes! Every ride you do will help Sands. So do this challenge in whatever way works best for you. Every cycle is very much appreciated!

The challenge is to cycle 250 miles during the month of April, therefore you can aim for just over 8 miles a day. You can do more some days if you want so you can add in rest days. 

You don’t need to prove you’ve completed the miles – we trust you! You can post videos, pictures and updates on your Facebook Fundraiser and in the group though, so we can see and congratulate you on your progress. Sharing updates is also a great way to show those who have sponsored you that you’re committed to completing the challenge.

We advise you take every precaution to keep fit and healthy and not undertake any activity that you don't feel comfortable with or that might cause you to hurt yourself. If in doubt, please check with your GP. If you do get injured during the challenge, we encourage you to postpone completing it until you get fit and healthy again - we'll still be here to support you whenever that might be.

Directly to us at Sands. You don't have to worry about this. It happens automatically through Facebook. 

Unfortunately we can’t issue refunds - Facebook must do this. People can request a refund themselves from Facebook by following the below steps:

Send them this link: https://www.facebook.com/help/contact/162031714239823

1. Select — I donated to a fundraiser on Facebook
2. Select — I want a refund for my donation(s)
3. Select — I made a donation by accident. Find their donation in the dropdown and request the refund.

If you’ve collected offline fundraising, the easiest way to pay this to Sands if by donating it to your Facebook fundraiser. 

If you don't have one, you can also donate on our website. You can do this here. Make sure to say that your money is for your Cycle 250 challenge so that we can make sure it is added to your total. 

Make sure you email your sponsorship form to challenge@sands.org.uk after donating so we can claim valuable gift aid. 

If you’re not able to donate this way, then drop us an email to challenge@sands.org.uk and we can discuss other ways of getting the donation to us. 

If you’ve collected cash donations and have a completed sponsorship form, do scan and email this to us at challenge@sands.org.uk so we claim any gift aid. If you’re not able to scan or send us a clear photograph, drop us an email anyway and we can let you know where to send your form via post. Don’t worry about filling in the serial number, we will fill that in for you. 

Unfortunately it isn’t possible to donate to a Facebook fundraiser if you don’t have an account. We suggest asking them to transfer you the money, and you paying it to your Facebook fundraiser yourself. You could also donate via our website and adding the challenge name ‘Cycle 250 Miles’ and the name of the person you are sponsoring. Please also email challenge@sands.org.uk to let us know about this donation. 

Most donations appear instantly. But sometimes it takes up to 48 hours if they donated via PayPal or if they have slow broadband. But let us know if it still isn't showing in 48 hours and we'll see if we can locate it.

No problem - simply click here.

Everyone who raises £50 and over will get a medal and certificate after the challenge ends. You don't need to do anything to get this. If we need any extra details from you, we'll be in touch.

Due to the number of people taking on the challenge, your medal might take a little longer to arrive. Please be patient with us as we send these out.

Whilst this group is Private, anyone on Facebook can join and view the content. Please take care not to share personal information, including maps sharing your location, and avoid meeting up with or messaging others outside of this group, without taking appropriate precautions.