Application Deadline

Sands offers support to anyone affected by the death of a baby. We are looking to recruit two Bereavement Support Officers to provide consistent, high-quality information and support to bereaved families.

These roles provide support to families who seek support both via our helpline, and other channels including our online community, Bereavement Support App, print materials, memory making and at our remembrance events.

The Sands Helpline is open from 9.30 am to 5.30 pm on Mondays, Wednesdays and Fridays, and from 9.30 am to 9.30 pm on Tuesdays and Thursdays.

Bereavement Support Services Officers will be expected to work regular shifts during 9 am and 6 pm on Mondays,  Wednesdays and Fridays, and during 9 am and 10 pm on Tuesdays and Thursdays.  Each shift will last no longer than five hours.

With proven ability in providing bereavement-centred support in a variety of settings and channels, you will be able to demonstrate a sound understanding of, and empathy with, the issues surrounding the death of a baby.

You will have excellent verbal and written communication skills, be highly empathetic and also be able to produce appropriate copy for print and online media responses to diverse audiences including bereaved parents, members of the public and external stakeholders.

The ability to professionally represent the charity’s views and positions clearly is essential, as are strong research skills and the ability to keep accurate and clear records in a variety of formats. 

You will have effective time management skills and able to manage your own workload. The ability to reflect on your own practice and attend regular accredited clinical supervision is also essential.

All Bereavement Support Services Staff are expected to travel throughout the UK to attend regular team meetings and also Sands staff meetings.

Please note that we are recruiting 1 role working 21 hours per week, and 1 role working 12 hours per week in a job-share arrangement.

To apply:

Please submit your CV, together with a supporting statement that demonstrates how you meet the criteria in the person specification to

Can you also please indicate which of the roles you are applying for.

Closing date for applications 19th June 2019

Interview Date: 27th June 2019

Please also complete the Diversity and Equality Monitoring Form and send this with your application.

Application Pack

Applicants Privacy Notice