Application Deadline

 We are hiring Bereavement Support Services Officer

Sands is the leading stillbirth and neonatal death charity and exists to reduce the number of babies dying and to support anyone affected by the death of a baby, before, during or shortly after birth.

Sands offers support to anyone affected by the death of a baby. We are looking to recruit a Bereavement Support Services Officer to provide consistent, high-quality information and support to bereaved families.

Our Bereavement Support Services team provides a wide range of services, including the Freephone Helpline, Online Community, Social Media support, a Bereavement Support App, memory making resources, and print materials.

In this role, you will provide consistent, high-quality emotional support to bereaved families who seek support from Sands.

The Sands Helpline is currently open from 10.00am to 3.00pm from Monday to Friday, and also between 6.00pm and 9.00pm on Tuesdays and Thursdays. Bereavement Support Services Officers will be expected to work regular shifts on a rota basis as we look to expand our opening hours.

With proven ability in providing bereavement-centred support in a variety of settings and channels, you will be able to demonstrate a sound understanding of, and empathy with, the issues surrounding the death of a baby.

You will have excellent verbal and written communication skills, and be able to use these appropriately to offer telephone and email support to bereaved families.

The ability to professionally represent the charity’s views and positions clearly is essential, as are strong research skills and the ability to keep accurate and clear records in a variety of formats.

You will have effective time management skills and able to manage your own workload. The ability to reflect on your own practice and attend regular accredited clinical supervision is also essential.



To apply:

Please submit your CV, together with a supporting statement that demonstrates how you meet the criteria in the person specification to

Please also complete the Diversity and Equality Monitoring Form and send this with your application.

Closing date for applications :    12th July 2022

Interviews:                                           w/c 25th July 2022

Interviews will be held online via Zoom.

As we have limited staff resources we are unable to provide candidates with feedback about their applications.   Interviews will be held online.

We are hiring Bereavement Support Services Officer


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