Engaging parents in review/investigation - Principles
(Adhering to these principles rests with the governance structures of the Trust/Health Board)
- The review and investigation process should be thorough and transparent.
- Reviews and investigations should consider the whole care pathway from pregnancy to postnatal care.
- All parents should be offered opportunities to engage in the review and investigation of their baby’s death if they wish.
- Staff involved in engaging with parents around review and investigation should be specifically trained in bereavement care.
- The process for engaging parents should be individualised so that it is parent-centred and offers informed choices around engagement.
- Parents and professionals should be equal partners in reviews and investigations.
- Parents should not be asked to repeat their story if there are multiple reviews and investigations.
- Clear, sensitive and honest communication is crucial to encourage parental engagement in reviews and investigations.
- There should be full disclosure of review and investigation findings, including action points relating to the findings of the review and investigation where improvements in care are indicated.