Job Title: Bereavement Support Services Manager
Responsible to: Head of Operations
Location: Victoria Charity Centre, 11 Belgrave Road, London, SW1V 1RB
Salary: £37,550 plus £3,400 London Weighting Allowance per annum
Hours: 35 hours per week (9.30am to 5.30pm)
Sands, the stillbirth and neonatal charity is a well-respected national charity that:
- Supports anyone affected by the death of a baby
- Works in partnership with health professionals to ensure that bereaved parents and families receive the best possible care
- Promotes and funds research that could help to reduce loss of babies’ lives.
Sands is looking for an experienced Bereavement Support Services Manager to lead and support the development of Sands’ bereavement support service, including the telephone helpline, online forum, social media and provision of support to individuals via email and by telephone.
This a high-profile and rewarding role which will involve ensuring that all those approaching Sands for support receive an excellent service that meets their individual needs, that the quality of support provided remains consistently high and all team members are appropriately managed and supported.
With demonstrable experience of delivering and managing bereavement support services to a high standard, you will possess a good understanding of grief theory and bereavement support and be qualified accordingly.
Closing date: 4th November 2016
Interview date: 11th November 2016
As we have limited staff resources we are unable to provide candidates with feedback about their applications. If you have not heard from us within 2 weeks of the closing date, then please assume that you have not been shortlisted.